Privacy Policy

Last Updated: September 29, 2025

At Gentechs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, platform, and related services.

1. Information We Collect

We collect information to provide you with a secure, reliable, and personalized experience on our platform. This includes:

  • Personal Information such as your name, email address, phone number, company details, and payment information to help us verify and identify you securely
  • Account Information including login credentials, profile details, and project-related records to allow smooth collaboration between clients and developers
  • Usage Data such as device details, IP address, browser type and activity logs on our platform to continuously enhance user experience and prevent fraudulent use
  • Communications Data including chat, voice, and video exchanges, support messages you send to our platform, which helps us resolve disputes, maintain quality, and improve communication services

2. How We Use Your Information

Your information is processed in order to deliver a seamless and secure service. We use it to:

  • Facilitate hiring, services, and payments in a secure and transparent environment
  • Allow effective communication between clients and developers for successful project outcomes
  • Improve our services by analyzing performance and user feedback
  • Personalize your experience on our platform with tailored features and recommendations
  • Ensure compliance with legal and regulatory obligations across different jurisdictions
  • Enhance safety by monitoring for fraudulent activities and enforcing strict security standards

3. Sharing & Retention Of Information

While we do not sell or rent your personal information, however we may share it under certain circumstances:

  • Service Providers for hosting, analytics, payment processing, and other trusted partners that help us maintain our services
  • Clients & Developers for collaboration, limited project-related details may be shared between the parties involved
  • Legal Authorities if required by law, regulation, or court order

Your data is retained only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us.

4. Data Protection & Your Rights

We prioritize data security and apply industry-standard measures such as encryption, firewalls, secure servers, and access controls to prevent unauthorized use or disclosure. Despite these measures, no online system is 100% secure, so we continuously update our safeguards to minimize all risks.

As a user, you have the right to:

  • Access, update, or request removal of your personal data
  • Restrict or object to certain processing activities
  • Request a copy of your data (data portability rights)
  • Withdraw your consent where processing is based on it

We may use cookies and similar technologies to analyze traffic, improve your user experience, and customize content. You can control cookies through your browser settings, though this may affect your user experience.

5. Additional Information

Our platform may include links to external websites, and we are not responsible for the privacy practices or content of those platforms. Since we serve a global audience, your data may be transferred to and stored outside your home country, in jurisdictions that might have different data protection laws.

This Privacy Policy may be updated from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be published on this page with a revised "Last Updated" date.

For any concerns or questions regarding this Privacy Policy or your personal data, please contact us at: